Jul 22, 2017

Will I miss my flight?






To most of the city, it was just another day. Work went on at the Vittal Mallya Road branch of Golden Square just as usual, despite the sudden showers. The construction work at UB City blocked the roads, as it had for weeks now, but this didn’t hinder the flow at Golden Square Serviced Offices. Even lack of parking space had a quick fix in their hands. Mani was given a car to use as a shuttle, driving people to and from Cubbon Park, where ample parking space was available.


Yet, on this day, efficiency wasn’t the exact word of choice on the mind of one particular man. As I said, for most of the city, it was just another day, but for Mr. Bhaskar, this day was turning out to be a nightmare. Even though his flight would depart in about two hours, he was nowhere near the airport yet, not even on the road! He was still stranded at his office at Golden Square. You’d think that getting to the airport wouldn’t be the most difficult task in the world, and Mr. Bhaskar isn’t a sloppy man either. He had his day all planned out, and had booked the cab that would pick him up from the office a day in advance. He had even planned to reach the airport early. Unfortunately, it would appear that not everybody is as unfazed by some rain as the team at Golden Square. The cab was about an hour late already, and now Mr. Bhaskar had no time to lose. If he missed this flight, he would miss an important client meeting. As Country Head, that would be setting a very bad example.


He paced frantically up and down the hallway, trying to talk some sense into the cab driver through the phone, practically yelling at him, though he knew there was nothing he could do, before the phone got disconnected. Mr. Bhaskar felt completely helpless. He was going to miss his flight now, costing him plenty in time, money, and effort, and all this through no fault of his own. He began to pace again, having decided to try to get to the cab driver one last time, when Mani happened to walk by (on his way to pack up and get home). Seeing Mr. Bhaskar so distressed shocked Mani, and he asked him what the matter was. Mr. Bhaskar told Mani, rather matter-of-factly, about the unreliable cab driver and that he would miss his flight.


Without batting an eyelid, Mani told Mr. Bhaskar to get off the phone, and bring his luggage to the basement, where he would have the car ready. He would take him to the airport himself, he said, and see that he got there on time. He bolted off to the basement, and by the time Mr. Bhaskar got there, the car was ready to leave, with the trunk open for his luggage.


Needless to say, Mr. Bhaskar made his flight that day, against all odds, with nobody to thank for it but Mani, who might just as easily have walked past Mr. Bhaskar without a second glance. This was no surprise to Mr. Bhaskar, of course, he expected no less at Golden Square. After all, this was only one of many instances here, where he experienced true joy at work.

- Written by Aditi Pasumarthy


#joyatwork moment

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